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Hanover scoops Investor in Diversity accreditation

31st July 2014

—Hanover receives stage 2 accreditation for commitment to diversity—

Hanover (Scotland) Housing Association has achieved the Investors in Diversity (IiD) Stage 2 standard from the National Centre for Diversity.

The IiD standard is given to organisations that demonstrate cultural improvements around openness, understanding and acceptance of all people it works with.  It aims to transform practices and behaviours by promoting greater communication, discussion and engagement around the areas of equality, diversity and inclusion.

To qualify for the standard, Hanover worked very closely with the National Centre for Diversity and a number of key stakeholders including staff, residents, committee members and other service users.

The Association began its journey towards accreditation in November 2012 when a range of detailed information gathering and analysis exercises took place.  The results of this work demonstrated how much was already in place with a number of recommended improvements which have and will form the Equality Strategy action plan.  Work on these improvements has already commenced and with support from the National Centre for Diversity progress will be reviewed in February 2015.

Helen Murdoch, Hanover’s Chief Executive, said: “I’m delighted we’ve received the Investors in Diversity accreditation and I’d like to thank all staff, residents and committee members who helpfully gave their time to answer questions about their experiences with Hanover.

“Achieving this accreditation perfectly demonstrates Hanover’s commitment to promoting equality diversity and inclusion in all areas of what we do, both for our service users and our staff.  In the longer term, many of our stakeholders will benefit from this achievement as it will allow us to continue to recruit staff of the highest quality whilst giving applicants confidence that we are committed to diversity across the organisations.”

Andrew Aitken, Hanover’s Director of HR, said “This is a fantastic achievement for Hanover and its stakeholders. Everyone benefits from this achievement as already our work towards the accreditation has helped Hanover create a real, visible culture of openness and acceptance which helps us stand out as a great place to work, as well as a desirable organisation to do business with.

“We will now be working with the National Centre for Diversity to maintain our accreditation by moving forward with the suggested improvements and continuing with our commitment to our own medium-term Equality Strategy and action plan.”

Filed Under: News

“It’s absolutely vital – it provides me with the comfort should I need it as I’m pretty much house-bound. I couldn’t live without it.”

It’s absolutely vital – it provides me with the comfort should I need it as I’m pretty much house-bound. I couldn’t live without it.

Telecare service user

Hanover Commercial
2015-02-19T15:32:44+00:00

Telecare service user

It’s absolutely vital – it provides me with the comfort should I need it as I’m pretty much house-bound. I couldn’t live without it.
https://www.hanovercommercial.scot/testimonials/its-absolutely-vital-it-provides-me-with-the-comfort-should-i-need-it-as-im-pretty-much-house-bound-i-couldnt-live-without-it/

“Absolutely essential to me – I wouldn’t give it up.”

Absolutely essential to me – I wouldn’t give it up.

Telecare service user

Hanover Commercial
2015-02-19T15:33:22+00:00

Telecare service user

Absolutely essential to me – I wouldn’t give it up.
https://www.hanovercommercial.scot/testimonials/absolutely-essential-to-me-i-wouldnt-give-it-up/

“My mum is always worried that she may press it by accident and she may disturb them. I told her that they don’t mind!”

My mum is always worried that she may press it by accident and she may disturb them. I told her that they don't mind!

Telecare service user relative

Hanover Commercial
2015-02-19T15:34:14+00:00

Telecare service user relative

My mum is always worried that she may press it by accident and she may disturb them. I told her that they don't mind!
https://www.hanovercommercial.scot/testimonials/my-mum-is-always-worried-that-she-may-press-it-by-accident-and-she-may-disturb-them-i-told-her-that-they-dont-mind/

“I like the fact that they encourage you to test it every month. They’re very quick at picking up if something is untoward”

I like the fact that they encourage you to test it every month. They’re very quick at picking up if something is untoward

Telecare service user

Hanover Commercial
2015-02-19T15:34:53+00:00

Telecare service user

I like the fact that they encourage you to test it every month. They’re very quick at picking up if something is untoward
https://www.hanovercommercial.scot/testimonials/i-like-the-fact-that-they-encourage-you-to-test-it-every-month-theyre-very-quick-at-picking-up-if-something-is-untoward/

“In my experience, the staff who work for Hanover, are polite and helpful, and I’m appreciative of the knowledge they offer.”.

In my experience, the staff who work for Hanover, are polite and helpful, and I’m appreciative of the knowledge they offer

Telecare service user

Hanover Commercial
2015-02-19T15:35:32+00:00

Telecare service user

In my experience, the staff who work for Hanover, are polite and helpful, and I’m appreciative of the knowledge they offer
https://www.hanovercommercial.scot/testimonials/in-my-experience-the-staff-who-work-for-hanover-are-polite-and-helpful-and-im-appreciative-of-the-knowledge-they-offer/

Brooke McGee, Project Officer at Castle Rock Edinvar

Hanover has always provided a first class service – they are quick to react, professional and caring.

Brooke McGee, Project Officer at Castle Rock Edinvar

Hanover Commercial
2015-02-19T15:38:38+00:00

Brooke McGee, Project Officer at Castle Rock Edinvar

Hanover has always provided a first class service – they are quick to react, professional and caring.
https://www.hanovercommercial.scot/testimonials/brooke-mcgee-project-officer-at-castle-rock-edinvar/

Clint Sentence, Telecare Project Manager for Shetland Islands Council

Our relationship with Hanover in providing reliable, friendly and accessible responder liaison to our Community Alarm Service is vital.

Clint Sentence, Telecare Project Manager, Shetland Islands Council

Hanover Commercial
2015-02-19T15:30:48+00:00

Clint Sentence, Telecare Project Manager, Shetland Islands Council

Our relationship with Hanover in providing reliable, friendly and accessible responder liaison to our Community Alarm Service is vital.
https://www.hanovercommercial.scot/testimonials/clint-sentence-telecare-project-manager-for-shetland-islands-council/

“I couldn’t do without it. It provides me with re-assurance as I live on my own.”

I couldn’t do without it. It provides me with re-assurance as I live on my own.

Telecare service user

Hanover Commercial
2015-02-19T15:31:57+00:00

Telecare service user

I couldn’t do without it. It provides me with re-assurance as I live on my own.
https://www.hanovercommercial.scot/testimonials/i-couldnt-do-without-it-it-provides-me-with-re-assurance-as-i-live-on-my-own/
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Hanover Commercial

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Source: hanover.scot

Info

Hanover (Scotland) Housing Association Ltd
Scottish charity no. SC014738
Registered under the Co-operative and Community Benefit Societies Act 2014 no. 1983RS
Registered property factor no. PF000140
Registered office: 95 McDonald Road, Edinburgh EH7 4NS

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